Building Credibility

What ideas do you have for libraries to build credibility with their patrons so that we have a higher probability of being seen, well received, and therefore valued?
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Building Credibility

Conversation and open communication is paramount

A recent post to nz-libs about Victoria University's change proposal, builds credibility for the organisation for it's open communication policy with colleagues in the wider community.

I believe communication and conversation about individual organisations needs to be out in the open. There's no sense in operating in a vacuum. People talk. It's a simple fact.

Communication, conversation, debate and discussion between... more »