NZ Libraries in 2025: Ideas

Comments (30)

1. 

   Moderator Comment

   Community Member

   Idea for addressing this challenge: Use technology to connect with customers. Free wifi, social media, youtube promotional videos, digitise collections >> but make technology easy-to-use.

   1 year ago

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2. 

   Moderator Comment

   Community Member

   Idea for addressing this challenge: Ask customers (and noncustomers) what they want and how we can deliver it.

   1 year ago

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3. 

   Moderator Comment

   Community Member

   Idea for addressing this challenge: Give customers what they want.

   1 year ago

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4. 

   Moderator Comment

   Community Member

   Idea for addressing this challenge: Telling stories - ask customers to tell us their stories (eg "Welcome back wall" for Chch Libraries re-opening where customers can tell us their experiences of re-opening).

   1 year ago

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5. 

   Moderator Comment

   Community Member

   Idea for addressing this challenge: Have resources available on the website.

   1 year ago

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6. 

   Moderator Comment

   Community Member

   Idea for addressing this challenge: Host IT classes.

   1 year ago

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7. 

   Moderator Comment

   Community Member

   Idea for addressing this challenge: Liaise with youth council, meet with schools (principals and teachers), visit resthomes. Go to where they are.

   1 year ago

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8. 

   Moderator Comment

   Community Member

   Idea for addressing this challenge: Work with CAB, museum, genealogists, and gallery; host workshops, classes.

   1 year ago

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9. 

   Moderator Comment

   Community Member

   Idea for addressing this challenge: Collaborate with marketing departments.

   1 year ago

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10. 

    Moderator Comment

    Community Member

    Idea for addressing this challenge: Educate councillors.

    1 year ago

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11. 

    Moderator Comment

    Community Member

    Idea for addressing this challenge: Rethink how users use the services eg reading spaces, IT uers.

    1 year ago

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12. 

    Moderator Comment

    Community Member

    Idea for addressing this challenge: Work on identifying particular customer groups and their special needs. Then identify services or collections to promote to group.

    1 year ago

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13. 

    Moderator Comment

    Community Member

    Idea for addressing this challenge: Work with staff to promote online resources but try to look for collection-based add-ons (and vice versa).

    1 year ago

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14. 

    Moderator Comment

    Community Member

    Idea for addressing this challenge: Communicate with customers using their preferred modes of communication.

    1 year ago

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15. 

    Moderator Comment

    Community Member

    Idea for addressing this challenge: Have staff that customers can relate to.

    1 year ago

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16. 

    Moderator Comment

    Community Member

    Idea for addressing this challenge: Have delivery mechanisms that customers can relate to - eg technology solutions.

    1 year ago

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17. 

    Moderator Comment

    Community Member

    Idea for addressing this challenge: Get media buy-in to our stories > link with journalists, radio, students.- Megan Ingle, Auckland Libraries.

    1 year ago

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18. 

    Moderator Comment

    Community Member

    Idea for addressing this challenge: Find 'unique' services or collections and tell story of it. - Megan Ingle, Auckland Libraries.

    1 year ago

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19. 

    Moderator Comment

    Community Member

    Idea for addressing this challenge: Determine if your language/tikanga is inappopriate and change it if it is. - Megan Ingle, Auckland Libraries.

    1 year ago

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20. 

    Moderator Comment

    Community Member

    Idea for addressing this challenge: Determine potential barriers > why do people not use collection - what should change? - Megan Ingle, Auckland Libraries.

    1 year ago

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21. 

    Moderator Comment

    Community Member

    Idea for addressing this challenge: Look overseas (or nationally) for success stories and build on that success. - Megan Ingle, Auckland Libraries.

    1 year ago

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22. 

    Moderator Comment

    Community Member

    Idea for addressing this challenge: Ask for help from professional colleagues! - Megan Ingle, Auckland Libraries.

    1 year ago

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23. 

    Moderator Comment

    Community Member

    Idea for addressing this challenge: Planting URLS and links in library database records, so people can access the required end product.

    1 year ago

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24. 

    Moderator Comment

    Community Member

    Idea for addressing this challenge: Quarterly/monthly enewsletters to customers.

    1 year ago

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25. 

    Moderator Comment

    Community Member

    Idea for addressing this challenge: Offering something visual and changing (at regular intervals) within the library (ie a list of books and maps etc)

    1 year ago

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26. 

    Moderator Comment

    Community Member

    Idea for addressing this challenge: Request feedback (with a carrot) from a survey using Survey Monkey (it's free).

    1 year ago

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27. 

    Moderator Comment

    Community Member

    Idea for addressing this challenge: Offering library talks to explain various reference services.

    1 year ago

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28. 

    Moderator Comment

    Community Member

    Idea for addressing this challenge: Review collections/services to determine if they are still relevant.

    1 year ago

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29. 

    Moderator Comment

    Community Member

    Idea for addressing this challenge: Are there new/different collections or services we could be offering?

    1 year ago

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30. 

    Moderator Comment

    Community Member

    Idea for addressing this challenge: Enable them to connect in a different way, eg. digitisation of hard copy, or hard copy of digital.

    1 year ago

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